Why is a calendar missing?
Open Settings → Accounts and confirm Calendar access is Granted or the direct account is Connected. Then open Settings → Calendars and make sure the calendar and its current Calendar Set are enabled. On Apple-managed accounts, also confirm the calendar appears in Apple Calendar.
Why are events duplicated?
The same Google or Microsoft account may be visible both through Apple Calendar and a direct InstaCal connection. Open Settings → Calendars, compare provider labels and hide one route. InstaCal de-duplicates clear matches but cannot merge items whose sources identify them differently.
Why is a direct account stale?
Offline means cached events remain visible while the network is unavailable. Sign-in Needed means the saved authorization must be renewed. Open Settings → Accounts, select the account and reconnect before removing it.
Why am I getting two alerts?
InstaCal can deliver alerts stored on events and reminders. If Apple Calendar or Reminders announces the same alert, choose which app should notify you and turn off the duplicate app’s notification category in system Settings. Also check InstaCal’s fallback alert for items with no saved alert.
Why is the widget out of date?
Open InstaCal so it can refresh the shared widget snapshot. Confirm calendar permission and the widget’s chosen Calendar Set. Remove and add the widget again only after the app itself shows current data.
Why did the Live Activity not start?
Allow Notifications and Live Activities for InstaCal, enable the next-event or travel countdown in Settings and confirm an eligible timed event is approaching. System power and activity limits can reduce updates.
Why is Apple Watch showing old data?
Open InstaCal on the paired iPhone, then open the Watch app with Bluetooth or network connectivity available. If the app is missing, install it from the iPhone Watch app and confirm watchOS 11 or later.
The Mac menu bar item disappeared
Launch InstaCal from Applications. In Settings → General, enable Launch at Login if desired and confirm the app mode includes the menu bar. macOS may hide menu bar items when space is limited; close or hide other items to check.
I denied a permission
Open System Settings → Privacy & Security on Mac or Settings → Apps → InstaCal on iPhone and iPad. Enable the required permission, return to InstaCal and let it refresh.
I still need help
Contact support@higherbarapps.com and include the platform, OS version, InstaCal version, account type and exact step that fails. Do not send calendar exports or private event details unless support specifically requests a sanitized example.
